Dear Deercreek Residents,
We’re thrilled to share some exciting news about installing IQ Fiber’s 100% fiber-optic network in our community! This project will bring high-speed, reliable internet services to Deercreek.
Click the button below for a detailed communication from Brook Pell, the Community Development Manager at IQ Fiber, outlining what to expect during the installation process. This includes information on:
• Pre-construction markings and flagging, including how to mark irrigation lines and invisible dog fences. Please note: We do not have a firm date when construction will begin. As more information becomes available, communication will be provided.
• The step-by-step phases of construction, from underground conduit placement to fiber splicing.
• Post-construction care tips for any affected areas of your lawn.
• Ways to report issues or get answers to your questions during the process.
Currently, the current work involves installing the “run lines,” which are the main infrastructure fiber optic cables within the easements. Drop lines to individual homes will not be installed until all run lines in Deercreek are completed. After that, drop lines will only be installed for residents using IQ Fiber services.
Additionally, IQ Fiber will have a Construction Informational Tent near the Playground/Tennis Courts to address any questions or provide locate flags. Tent hours are:
• Monday & Friday: 8:00 AM – 12:00 PM
• Wednesday: 2:00 PM – 6:00 PM
We encourage you to review the full message from IQ Fiber to ensure a smooth installation process.
If you have questions or concerns, please don’t hesitate to reach out to their Construction Coordinator, Elyse Goode at (904) 832-5114 or Elyse.Goode@iqfiber.com, or contact their Customer Service team at (904) 289-1000.
We’re excited to welcome IQ Fiber to Deercreek and look forward to the benefits this network will bring to our community!